DXTF

FAQ

Your security is our priority. DXTF employs bank-level encryption, two-factor authentication (2FA), and cold storage for digital assets to protect your account. We comply with all applicable financial regulations in CA and maintain regular third-party audits. Your funds are insured against unauthorized access, allowing you to trade with confidence.

Not at all! DXTF is designed with beginners in mind:

  • Comprehensive guides and round-the-clock support
  • Risk-free demo account to practice trading with virtual funds
  • Automated tools that handle the work for you
  • Start small with just 250 and learn as you trade!

Withdrawals to bank cards are typically processed within 1-3 business days for most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary depending on your bank and verification status.

We generate revenue through premium features and volume-based partnerships with exchanges, rather than charging user fees. There are no hidden costs—you'll always see the exact transaction amount before you confirm.

Yes! DXTF is available in over 98 countries worldwide and expanding. During registration, simply select your country to verify availability and view localized payment methods. We adhere to all local regulations to ensure your trading experience remains safe and compliant.

We make cryptocurrency investing simple for beginners. DXTF provides:

  1. AI-powered recommendations – Receive personalized cryptocurrency suggestions tailored to your risk tolerance
  2. Ready-Made Portfolios – Pre-Selected Investment Bundles (e.g. 'Starter Pack', 'DeFi Bundle')
  3. Live market signals - Real-time buy and sell alerts for top cryptocurrencies

Plus, our interactive tutorial guides you through the investing process every step of the way!

We're available 24/7 through live chat and email at support@dxtf.net to help you. For urgent matters, you can expect a response in under 15 minutes on average.

Yes, cryptocurrency is legal in most jurisdictions, and DXTF operates in full compliance with local regulations. Here's what you should know:

1. Licensed Service

  1. Registered with FinCEN, FCA, and CySEC
  2. Regular audits by independent firms

2. Country-Specific Rules

  1. Automatic geo-compliance: Our platform adapts to your country's regulatory requirements
  2. KYC verification required where applicable

3. Your Funds Are Secure

  1. Bank-grade security (just like your online banking)
  2. 95% of assets stored offline in cold storage

Visit our Compliance page to check your country's status, or reach out to support for specific details.

You can easily fund your account using:

  1. Visa/Mastercard (2.9% fee)
  2. Bank Transfers (SEPA, SWIFT – No Fees)
  3. PayPal (instant processing)

2. Crypto Deposits

  1. Direct cryptocurrency transfers (BTC, ETH, USDT – 0% fee)
  2. QR Code Scanning for Mobile Wallets

Deposits arrive in under 10 minutes. View all deposit options in your account dashboard.

Crypto support

Customer Support & Assistance

For all inquiries, please contact your partner broker directly. If you don't yet have an account with a trusted brokerage partner, let us know and we'll help you get started. Should you experience any issues with your trading partner's support, reach out to us and we'll do our best to resolve the situation.

Support Hours

Our support team is available 24/7 to help you with any questions or concerns. We're committed to delivering prompt and effective assistance to ensure your trading experience is smooth and successful.

24/7 Online Support

For all your questions.

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